Privacy Policy
Your privacy is our priority. This document outlines how Suhana Service Center collects, uses, and protects your information.
1. Information We Collect
When you use our services (Aadhaar, PAN Card, Printing, Form Filling), we may collect the following types of information:
- Personal Details: Name, Email Address, Phone Number, Date of Birth.
- Documents: Aadhaar Cards, PAN Cards, PDF files for printing, photos, and other government-issued documents sent via WhatsApp or uploaded.
- Usage Data: Information about how you navigate and use our website.
2. How We Use Your Information
The information we collect is strictly used to process your service requests. Specifically, we use it to:
- Process your government form applications accurately.
- Print your documents (Xerox delivery).
- Communicate with you regarding the status of your order via WhatsApp or Phone.
- Improve our website and customer service experience.
3. Data Security & Document Handling
We take document security extremely seriously, especially because we handle sensitive personal identification documents:
- No Permanent Storage: Once your printout is delivered or your online form application is fully processed, we delete your sensitive PDF documents and ID proofs from our active local systems.
- Confidentiality: Your documents are never shared with third parties or used for marketing purposes.
- WhatsApp Security: Documents sent to us via WhatsApp are protected by WhatsApp's End-to-End Encryption during transit.
4. Third-Party Links
Our website may contain links to official government websites (like UIDAI, NSDL, etc.) for your convenience. We are not responsible for the privacy practices of these external sites. Please review their respective privacy policies.
5. Cookies
Our website uses basic cookies to enhance user experience and analyze website traffic. By using our website, you consent to our use of cookies in accordance with standard web practices.
6. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services or legal obligations. We encourage you to review this page periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your documents are handled, please contact us:
Suhana Service Center
Office No- 04, Raipada, Nr. Anand Gaushalla, Chandansar Road, Virar (E) - 401305
Phone / WhatsApp: 7709709243
Email: suhanaservicec@gmail.com