Privacy Policy

1. Information We Collect

When you use our services (Aadhaar, PAN Card, Printing, Form Filling), we may collect the following types of information:

• Personal Details: Name, Email Address, Phone Number, Date of Birth.
• Documents: Aadhaar Cards, PAN Cards, PDF files for printing, photos, and other government-issued documents sent via WhatsApp or uploaded.
• Usage Data: Information about how you navigate and use our website.

2. How We Use Your Information

The information we collect is strictly used to process your service requests. Specifically, we use it to:

• Process your government form applications accurately.
• Print your documents (Xerox delivery).
• Communicate with you regarding the status of your order via WhatsApp or Phone.
• Improve our website and customer service experience.

3. Data Security & Document Handling

We take document security extremely seriously, especially because we handle sensitive personal identification documents:

• No Permanent Storage: Once your printout is delivered or your online form application is fully processed, we delete your sensitive PDF documents and ID proofs from our active local systems.
• Confidentiality: Your documents are never shared with third parties or used for marketing purposes.
• WhatsApp Security: Documents sent to us via WhatsApp are protected by WhatsApp's End-to-End Encryption during transit.

4. Third-Party Links

Our website may contain links to official government websites (like UIDAI, NSDL, etc.) for your convenience. We are not responsible for the privacy practices of these external sites. Please review their respective privacy policies.

5. Cookies

Our website uses basic cookies to enhance user experience and analyze website traffic. By using our website, you consent to our use of cookies in accordance with standard web practices.

6. Compliance with DPDP Act, 2023

We strictly adhere to the Digital Personal Data Protection (DPDP) Act, 2023 of India. In compliance with the law:

• Consent: Your personal data is collected and processed only with your explicit consent for the specific purpose of providing our services.
• Right to Erasure: You have the right to request the deletion of your personal data and documents from our records at any time.
• Data Minimization: We only collect information that is strictly necessary for your document processing or printing requests.
• Grievance Redressal: Any concerns regarding your data privacy can be directed to our contact email below, and we commit to resolving them promptly.

7. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services or legal obligations. We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your documents are handled, please contact us: